What to Do When Your Phone Refuses to Charge

Fix phone not charging when plugged in problem


In an era where our lives revolve around smartphones, encountering the infuriating issue of a phone not charging when plugged in can be exasperating. Whether it's the daily routine of checking emails, staying connected with loved ones, or simply browsing the web, a dead phone battery can disrupt our entire day. If you find yourself grappling with this situation, fret not. This comprehensive troubleshooting guide will help you navigate through the labyrinth of potential causes and solutions, ensuring that your device gets back on track and you stay connected.

Identify the Culprit:

When faced with a non-charging phone, the first step is to identify the root cause. While the issue might appear to be a simple case of a faulty charging cable or adapter, several other factors can contribute to this dilemma. Begin by checking the following potential culprits:

  • Inspect the Charging Cable and Adapter: Examine both the charging cable and the adapter for any visible damage, frayed wires, or debris. If detected, these could be the primary cause of the charging issue.

  • Clean the Charging Port: Over time, lint, dust, or debris can accumulate in the charging port, hindering the connection between the charger and the device. Gently clean the port using a small brush or compressed air to ensure a secure connection.

  • Reboot the Device: A simple restart can sometimes resolve software glitches that might be preventing your device from charging. Hold down the power button and follow the on-screen prompts to restart the device.

  • Check for Software Updates: Outdated software can cause compatibility issues with the charging system. Ensure that your device is running the latest operating system to eliminate any software-related problems.

  • Test with a Different Charging Cable and Adapter: Borrow a known working cable and adapter from a friend or family member to verify if the issue lies with your device or the charging accessories. 

Fix phone not charging when plugged in problem

Advanced Troubleshooting:

If the aforementioned steps fail to yield results, delve deeper into the following advanced troubleshooting measures:

  • Battery Health Check: Over time, a smartphone battery's capacity diminishes, leading to charging difficulties. Utilize a reliable battery health app to assess the current condition of your device's battery.

  • Safe Mode: Boot your device in safe mode to determine if any third-party applications are interfering with the charging process. If your phone charges in safe mode, a recently installed app might be causing the issue.

  • Factory Reset: Consider a factory reset as a last resort to eliminate any complex software issues that could be impeding the charging functionality. Remember to back up your data before initiating this process.

Fix phone not charging when plugged in problem

Seek Professional Assistance:

If all else fails, it's advisable to seek professional assistance from a certified technician or the device manufacturer's customer support. Expert intervention can pinpoint hardware malfunctions that require specialized repair or replacement.


The frustration of a phone refusing to charge can disrupt our daily lives and leave us feeling disconnected. However, armed with the knowledge from this troubleshooting guide, you can confidently tackle this issue head-on. By identifying potential causes, implementing basic troubleshooting steps, and resorting to advanced measures when necessary, you can revive your phone's charging capabilities and restore seamless connectivity. Remember, patience and methodical testing are key to resolving this perplexing issue and getting your digital lifeline back on track.